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I'm stuck on the security check when I sign in

Select Try again first. If it still fails, try another browser or network and turn off VPN and ad blockers for the page. You can also continue with Google, or select Email me a code: we send a one-time code to use together with your password. Still stuck? Write to mailto:support@rendair.ai.

Last updated October 26, 2026

When you sign in, sign up or reset your password, Rendair runs a quick security check in the background to keep bots out. Sometimes it cannot finish, for example because of a VPN, an ad blocker or a strict browser setting.

Rendair AI sign-in screenshot showing login form with red arrows pointing to email, password, and Sign In button.Rendair AI login screenshot showing sign-in form and a small note that the security check is delayed.Rendair sign-in screenshot showing 'Security check could not load' and a highlighted Try again button.Rendair sign-in screenshot showing a security check error and highlighted 'Email me a code' button.Rendair email screenshot showing a six-digit sign‑in code 115133 with a red arrow pointing to it.Rendair sign-in screenshot showing a 6‑digit emailed code entered and Sign In button highlighted.

If the check fails

  1. Select Try again.
  2. Try another browser or network, and turn off VPN and ad blockers for this page.
  3. Continue with Google, if your account uses Google.
  4. Select Email me a code. We send a one-time code to your email. On the sign-in page you type it next to your password. On the reset-password page it lets you continue with the reset.

Still stuck?

Write to support@rendair.ai and tell us which browser and device you use.