Frequently Asked Questions

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Why is the Student plan not visible without a .edu email?

Plans, Student

Last Update: 25/12/2025

The Student plan is hidden by default; learn how to unlock it using your educational email.

Can AI keep everything the same and change only one small thing?

AI Editing, Image Modification

Last Update: 25/12/2025

Learn how to swap materials or furniture in your renders without changing the rest of the scene using Rendair AI.

What are the credit costs for each tool action?

Credit Costs

Last Update: 25/12/2025

Understand exactly how many credits each action costs in Rendair AI, from standard rendering to video generation.

Do I need AI experience to use Rendair?

Getting Started, Experience

Last Update: 25/12/2025

You don't need to be a prompt engineer to create professional architectural visuals with Rendair AI.

Where to Find Your Chat Renders?

Chat Renders, Image Management

Last Update: 25/12/2025

Learn where your AI-generated chat renders are stored and how to access them easily.

Supported 3D Formats for Insert and Modify Tools

3D Formats, Supported Files

Last Update: 25/12/2025

Rendair supports OBJ, FBX, IFC, and more for precise 3D object insertion.

How to Pause Your Subscription Plan in Rendair AI?

Subscription Pause, Billing Management

Last Update: 25/12/2025

Learn how to pause your Rendair AI subscription for up to 3 months without losing your account status.

Language Support for Prompting and Interface

Language Support, Architectural Terms

Last Update: 25/12/2025

Rendair allows you to prompt in any language while offering a localized interface in English, Spanish, Italian, Portuguese, Hungarian, and French.

Why You Cannot Edit a PDF Directly and What to Do Instead

File Formats

Last Update: 25/12/2025

Learn why PDFs require conversion before AI editing and the best ways to do it.

Can I swap which side shows original versus generated?

Comparison Slider

Last Update: 25/12/2025

The comparison slider is fixed: Original on the left, Result on the right.

Can I use the images I generated with Rendair AI commercially?

Commercial Use, AI Images

Last Update: 25/12/2025

Yes, you can use Rendair AI images commercially, but professional confidentiality and licenses are best secured on the Pro or Team plans.

My project needs confidentiality. Can I still use Rendair?

Confidentiality, Data Privacy

Last Update: 25/12/2025

Rendair AI ensures professional confidentiality by keeping Pro and Team Pro generations private and never training models on your user data.

Why is the Student plan not visible without a .edu email?

Plans, Student

Last Update: 25/12/2025

The Student plan is hidden by default; learn how to unlock it using your educational email.

Why You Cannot Edit a PDF Directly and What to Do Instead

File Formats

Last Update: 25/12/2025

Learn why PDFs require conversion before AI editing and the best ways to do it.

Supported 3D Formats for Insert and Modify Tools

3D Formats, Supported Files

Last Update: 25/12/2025

Rendair supports OBJ, FBX, IFC, and more for precise 3D object insertion.

What are the credit costs for each tool action?

Credit Costs

Last Update: 25/12/2025

Understand exactly how many credits each action costs in Rendair AI, from standard rendering to video generation.

Where to Find Your Chat Renders?

Chat Renders, Image Management

Last Update: 25/12/2025

Learn where your AI-generated chat renders are stored and how to access them easily.

Can AI keep everything the same and change only one small thing?

AI Editing, Image Modification

Last Update: 25/12/2025

Learn how to swap materials or furniture in your renders without changing the rest of the scene using Rendair AI.

Can I swap which side shows original versus generated?

Comparison Slider

Last Update: 25/12/2025

The comparison slider is fixed: Original on the left, Result on the right.

How to Pause Your Subscription Plan in Rendair AI?

Subscription Pause, Billing Management

Last Update: 25/12/2025

Learn how to pause your Rendair AI subscription for up to 3 months without losing your account status.